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I cannot submit an order form. The page keeps loading even when I click on "Proceed".

Most probably, you are attaching big files to the order form. Our system has size and format restrictions, which may cause problems with submitting the order form. If you have some files that should be studied by your writer but they have a big size andan uncommon format, feel free to send them to our support managers and they will gladly forward them to your writer.

I have mistakenly chosen the wrong deadline(writing level, assignment type, number of pages, etc.). Can I fix my order form?

Unfortunately, it is not possible to update your order form once it has been submitted. However, we are able to do it for you. Make sure to indicate correct guidelines when talking to one of our support managers and they will calculate the price difference you will need to pay for applying changes.

How can I add more pages to my paper?

Well, everything is easy. You just need to place a new order indicating that it is an additional order to the one from the Processing or Completed sections. To do it, you will need to log in to your account and go to My Orders.

How can I know that the writer is assigned to my order?

As soon as a suitable expert is found for your order, their ID will be visible in your order details (Make sure to find the Writer line).

Can I order a draft of my paper?

Yes, sure you are free to do it. We provide our customers with such a service as it enables them to track the order progress. However, you should know that it will require additional payment. If you purchase a draft service at our company, it will become available to you within 50% of the overall order urgency.

How can I get my paper corrected?

All our customers can receive free revisions within the deadlines that depend on the length of their orders (it can be either 48 hours or 30 days). To send a revision request directly to the writer, you will need to log in to your personal account. Then, you need to go to My Orders – Completed Orders. As soon as the necessary order is found, you may send your revision comments directly to your writer and set a deadline for a revision.

How can I update my e-mail (phone number, password)?

To update the information in your profile, you will need to use the Edit tab and save all changes.

How long does it take to find an appropriate writer?

Although we are doing our best to find a suitable writer in the shortest time possible, everything depends on the writer`s availability, complexity level, or urgency. Usually, it may take from a few minutes to a couple of hours but there are situations when we need more time to find an appropriate expert.

I want to request a revision but a free revision deadline has expired. Can you help me?

If the free-revision period is over, you will need to place a new order choosing “Revision” in the form and we will make the necessary amendments.

Can I talk to my writer and discuss my task?

Yes, you can talk to the writing assistant working on your order through our convenient messaging system. In case of having an urgent inquiry, you will need to contact our support managers and they will take good care of your request.

Where can I get my paper?

Once your paper is written and uploaded to your personal profile, you will be able to download it. To do it effortlessly, you will need to log in to your personal account and go to the My Orders section.

Are you able to do my coding assignment?

We provide our customers with only writing services. If you need professional help with application development, coding, or programming project, you need to look for another service.

Will I receive any notifications from your team?

Yes, you will get notifications from our team concerning any changes or actions that take place in your account. Besides, you can receive updates via system messages, SMS, or phone calls.

How can I know that my order is assigned?

This information is visible in your personal account. If your order has the status "Payment Verification," it means that your payment did not go through yet. Once your order is paid, it will have a "New" status. As soon as the writer is assigned, the status of your order will be changed to "Processing." Finally, when your order is completed, you will see that its status will be "Sent."

When will I receive my order?

Your paper will be delivered to you in accordance with the deadline allocated. Pay attention that the countdown begins when the order is placed and verified in our system. As such, when selecting an urgency, you will need to make sure to choose an accurate deadline.

I have some problems with placing the order. The order form keeps loading and does not allow me to proceed.

If this problem occurs, most likely you are trying to upload big files or files with the uncommon format. In this case, you will need to refresh the page and try to submit the order form without files. If everything works fine, you will need to send your files to our support team and one of our managers will forward them to your writer.

Where is my paper uploaded?

Once the deadline expires, you will find your paper uploaded to your personal profile in the Files section.

I have some problems with paying for the order. What am I supposed to do?

Unfortunately, we do not work with payments directly. If you experience any payment issues, we highly recommend you use another credit card, payment system, device, browser, etc. If you still have some questions, feel free to contact our support managers and they will gladly assist you.

Can you send my order earlier than the deadline I have chosen initially?

In accordance with our policies, all our papers are delivered to customers within the deadlines they choose. In fact, the deadline you select when placing the order defines the order`s price. Thus, if you want to change it, the price for our work will change as well.

Can you send a paper via e-mail?

The paper is sent to the personal profile of the customer when the deadline expires. Besides, you will receive an e-mail with the link following which you will be able to download your paper in one click.

Should I pay for the preferred writer if I purchase the supreme quality of writing?

By ordering the supreme quality of writing, you can be sure that your paper will be assigned to one of our best 30 writers, who will specialize in your research field. Besides, you will receive a detailed plagiarism report, which will ensure that your paper is absolutely unique. However, if you are willing to cooperate with the preferred writer, you will need to pay an extra 15% of the overall order price.

What if I don`t want to indicate my valid phone number?

You are not obliged to do this; however, you should understand that your valid phone number will significantly facilitate our communication. If you worry about your confidentiality, you can be sure that your phone number, as well as your e-mail, will be used only for communication purposes.

Will our cooperation be confidential?

Yes, you can be sure that we will keep our cooperation private because we highly respect your rights. To avoid any privacy issues, we have developed a great non-disclosure policy, which does not allow our employees to share the personal information of our customers with third parties.

Can I receive only one revision within the free-revision period?

No, you are free to ask for an unlimited number of revisions during the free revision period. Our company takes full responsibility for the quality of papers it provides.

How can I be sure that my paper is free from plagiarism?

Providing our customers with plagiarism-free papers is one of our primary guarantees. Each paper written by our experts goes through a rigorous check of our quality assurance managers, who will double-check if the paper is free from plagiarism.

Who will be working on my paper?

Providing our customers with high-quality papers would be impossible without having a good writing team. We have gathered the best writing pool that consists of talented, creative, skilled, and well-trained representatives of the writing industry. All our writers specialize in diverse academic fields and disciplines.

How can I know that my paper is edited?

We provide our customers with additional VIP services, which aim to make our cooperation even more enjoyable. One of these services assumes extra editing as it is called “Get your order proofread by an editor.” By ordering such a service, you can be sure that one of our competent quality assurance managers will double-check if your paper is flawless.

How can I be sure that any writer is working on my assignment?

You are free to check the order status manually through your personal account. Once the payment goes through successfully, the status of your order will be changed to "New." When the appropriate writing expert is assigned to your order, its status will be changed to "Processing." If you see that your order has this status, you can be sure that one of our writers is working on it. Finally, when the paper is uploaded to the system, you will see that the status of your order will be changed to "Sent."

I have made a mistake when choosing an urgency for my order. Can I receive my paper earlier than the deadline indicated initially?

Yes, we can follow your request. However, you should understand that the deadline is one of the most important criteria affecting the order price. As such, if you are going to change your deadline to a shorter one, you should be ready to pay the price difference. For example, if you have ordered a paper with a 24-hour urgency but you actually want to have it in 6 hours, you will need to pay the price difference between these deadlines.

Can I ask the same writer to work on my task? (I like the quality of the paper written by them/I have received a good grade for a paper produced by this writer.)

Yes, we provide our customers with an opportunity to work with the preferred writer. To do it, you will need to indicate your Preferred Writer`s ID when placing the order. Pay attention that this option is a paid one and the overall price for your order with the Preferred Writer`s option included will cost you 15% more. This money will be added to your preferred writer as a bonus to ensure the priority of your order among others.

What are your main responsibilities?

Once the customer places an order at our service, we will start working on it. In particular, we will assign a suitable writer, who will follow 100% of the instructions provided by the customer. As such, you can be sure that you will receive a flawless paper within the deadline allocated.

Will you be able to work on a difficult task?

We have already helped our customers with diverse projects starting from simple high school essays to sophisticated undergraduate projects. We assure you that there is no assignment that would be too difficult to handle for our writers.

Why can't I pay for my order?

If your payment is failed, you need to try using another device, browser, card, or payment company and try to pay once again.

I cannot proceed with submitting the order form. It just keeps loading.

Most probably, you are trying to attach big files or files having an inappropriate format. You should try to submit the order form without files. To forward your files to the writer working on your order, you should seek the guidance of our support managers.

I have already paid but the system is asking me to pay.

In this case, you will need to check your e-mail for payment receipt. If you cannot see it in your Inbox, you will need to check the Trash or Spam folders. If you havenot received the receipt, you need to contact your bank and when they send their statement, forward it to our Financial Department so that we could track your payment down. If you do not have either a payment receipt or a bank statement, most likely, your payment did not get through and you will need to pay for your order once again using another browser, credit card, device, etc.

I want to be sure that my assignment will be done. Can I do it before placing an order?

Yes, you can send your guidelines to our support managers through e-mail and they will discuss your task with our Writing Department. If your task can be completed, our managers will notify you about it.

Am I obliged to provide my phone number?

Although you are not obliged to provide your valid phone number, you should understand that it will enable us to reach you in case of an emergency. Thus, it will make our cooperation maximally effective.

I was told that my order will be refunded. How much time will it take?

Typically, the refund process will take from 3 to 5 days depending on your bank.

Can I communicate with my writer?

According to our policies, you are free to communicate with your writer through our secure messaging system using your personal account. If you do not have an opportunity to log in, do not worry – you are free to get in touch with our support managers and one of them will forward your comments to the writer.

Where can I get my paper?

Here is the easiest way to receive your paper:

My Orders – Completed Orders – Click on the necessary order ID –Files section. If you have any problems with downloading the file, feel free to contact our support managers.

When will I get my paper?

All papers are delivered to our customers within the deadlines allocated. If you want to know when the deadline expires, you will need to do the following:

Go to My Orders – Processing Orders - Click on the necessary order ID – check the Delivery section (it shows when exactly the paper will be available to you.)

Can my writer purchase a book that is needed for the task?

According to our policies, customers should provide all the files, lectures, and readings on their own.

I have been trying to submit the order form but the system does not allow me to do it. What should I do?

Try to refresh the page and make sure no big files are attached to your order form. Please note that these files can be sent separately to the e-mail of our support managers and they will forward them to your writer.

I want to add one more page to my order. Is it possible?

Yes, definitely. You are free to place an additional order for one more page. When doing this, don't forget to indicate that the order is related to one of your Processing or Completed orders. In case you need to get some information about placing an additional order, don't hesitate to contact our support team.

I have set a wrong urgency. Is it possible to cut my deadline?

We can fix your deadline if you are ready to compensate for that. The deadline is one of the main criteria that influence the order price. As such, if you want to have it shortened, you will need to pay the price difference.

What assignment type should I choose if I cannot find the correct one on your list?

In this case, you can send your instructions to our support team via e-mail or Live Chat and they will discuss your task with the Writing Department. Once they have a clear reply, they will notify you about it and assist you in placing the order.

Can you guarantee that my paper will be unique?

Our company highly respects its customers and provides them with plagiarism-free papers only. Each paper produced by our experts is created from scratch in accordance with the instructions of the customer, who has ordered it. As such, we ensure the highest levels of originality. Additionally, you can order our Detailed Plagiarism Check VIP service, which will allow you to check your paper through reliable plagiarism-detection software.

Will our cooperation be confidential?

When you purchase a paper at our service, you can be sure that your personal information will be thoroughly protected from disclosure. Unlike other companies, we take good care of our customers` confidentiality.

Will you deliver my paper on time?

Yes, the scheduled delivery is one of our primary guarantees. No matter what the deadline of your order is, you can be certain that we will deliver it to you without any delays because we know that timely submission is particularly important for maintaining a successful academic reputation.

Can the price be negotiated?

All prices you can find on our website are stable but we provide our customers with great offers, which make our partnership even more enjoyable and comfortable for them. If you are willing to know what special offer is available to you, feel free to contact our support team and they will assist you. We have a great discount program that allows our customers to save their money by placing more orders on our platform.

Can I discuss my task with the writer in case of having any questions?

If you have some questions, comments, or inquiries, you are free to talk to the writer in our convenient message system. If your inquiry is urgent, you need to contact our support team and one of our managers will notify your writer about it.

The order form keeps loading and does not go through. What can be a problem?

This delay is related to the files you are trying to attach. Most probably, they have a big size or uncommon format. Try to refresh the page and submit the order form without files. Once the order is placed, you will be able to send these files to your writer with the help of our support managers.

My online test will last for only two hours but I cannot find such an urgency option on the website. Will you do it for me?

The successful completion of your test will be possible in case a suitable expert is around to do it. We highly recommend you check with our support managers if your test can be completed before placing an order.

Can I get a refund in a form of bonus credits? Will I be able to use this money later?

If you want to get a refund in a form of bonus credits, you will need to notify our support managers or our Financial Department representatives about your decision. Bonus credits will be forwarded to your account once your refund is issued and approved. After getting bonus credits, you will be able to use them when paying for our services.

When will I receive my paper?

When placing an order, you are supposed to choose a time frame when do you want to receive your paper. For example, if you choose a 2-day urgency, it means that you will receive your paper after 48 hours. Once the paper is completed, it will be sent to your personal profile. To download it to your computer, you will need to go to My Orders – Completed orders - Find the necessary order ID – Files section.

What assignment type should I choose?

If you are not sure what kind of writing service you need to order, you need to seek the guidance of our professional support managers. They will study your instructions carefully in order to help you figure out what order type should be placed.

Do you guarantee grades? How can I be sure that my paper will be well-written?

Although we cannot promise any grades, we assure you that your paper will comply with the latest quality standards. To fuel your confidence, we assure you that all the writers working at our company are well-trained and experienced Ph.D. and Master`s degree holders specializing in various academic fields.

Will it be possible to get my paper earlier than the deadline indicated initially?

In accordance with our policies, our customers receive their papers within the deadlines stipulated. If you need your order earlier, you will need to pay compensation for the writer's urgent work.

Who will be working on my order?

Once you place an order at our site, we will look for the most appropriate writer, who would complete your task without any problems. Our team consists of knowledgeable, certified, and skilled specialists ready to tackle the most sophisticated academic projects.

Can I check if my assignment can be completed before making an order?

Yes, it is possible. You will need to get in touch with our support managers and ask them to check if your task is manageable. Once you receive an affirmative reply, you can place an order.

What is your pricing policy? Is it affordable?

The cost of your order depends on a couple of factors. In particular, the price depends on the number of pages, the urgency, and the writing level. For more information, you will need to check our "Prices" section or talk to our Support Team representatives.

How will I receive my paper?

Once the deadline is over, you will find a perfectly written paper in your personal profile. Also, you will receive an e-mail with the link that will allow you to download your paper in just one click.

I have already completed a part of my work. Can you finalize it, please?

Yes, we can finish the work instead of you. To do it successfully, we need to have your instructions, as well as the part you have already done. If you have any difficulties with placing the order, feel free to contact our Support Team.

What is your working schedule?

We are working round-the-clock to be able to provide our customers with urgent assistance.

Can you do my task if it is urgent?

Yes, we have vast experience in tackling urgent assignments. However, before placing an order, you will need to contact our support team and make sure if your task can be done within a short period of time.

I want my paper to be written by a specific writer. Can I ask them to do it?

We have a Preferred Writer's option, which allows our customers to choose preferred writers for their orders. If you know who is your preferred writer, you will need to indicate his or her ID when filling in the order form and we will inform them about your willingness to cooperate.

Do you help your customers with online tests?

Yes, an online test is one of many writing services we provide to our customers. To help us take your test successfully, you will need to upload all lectures, readings, and files. What is more, you will need to indicate the accurate date of the test submission, as well as provide valid login details so that the test-taker could access your platform easily.

Can you revise my paper?

If the paper you have received from us does not fully meet your expectations, you are free to ask for a revision within 48 hours from the order delivery. If your revision instructions do not contradict your initial guidelines, we will make the requested corrections at no extra charges. However, if you want your writer to modify your paper based on new instructions, you will need to pay compensation.

Will I receive a good grade for my paper ordered here?

We do not guarantee any grades because each tutor has their own assessment requirements. However, we assure you that your paper will be written in accordance with the highest quality standards and will be free from plagiarism.

Is there any way to check my paper for plagiarism?

If you want to be sure that your writing projects are authenitc, you can purchase our "Plagiarism Check" VIP service. In this way, your papers will be scanned for plagiarism by ThePlagiarism.com. After paying for the respective VIP service, the option of free plagiarism check will be available during one year.

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